Delete Your Account

Delete Your Account

To request deletion of your Big Bang Smugglers account and all associated data, send an email to:

privacy@bigbangsmugglers.com

Please include the following in your email:

  • The email address associated with your account
  • Subject line: Account Deletion Request

What Gets Deleted

Upon confirmed deletion, the following data is permanently removed:

  • Your Firebase Authentication account (email, Google login)
  • All player data: ship, credits, galaxy history, stats, missions
  • All planet ownership records
  • All corporation memberships
  • Feed posts and messages authored by your account

What May Be Retained

  • Aggregated, anonymized leaderboard history (no personally identifiable information)
  • Crash and diagnostic logs (retained up to 90 days, then automatically purged)

Timeline

Account deletion requests are processed within 7 business days. You will receive a confirmation email when deletion is complete.


For questions, contact Protovision Games at privacy@bigbangsmugglers.com.